We Provide Expert Property Claim Representation

 
 
 
 
 
 
 
  
 
 
  
  
 
 
 Eve 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Days after hurricane Ian, the public adjuster Oscar and some other staff members came to SWFL to assess the damages and have people file claims with them.  Things started out well, however, as months went by that is when he became dishonest.  One incident was our insurance company had their inspector come to our house to assess the damages, Oscar asked us to leave the premises and that he would be meeting the inspector. Well, you see my husband did leave, however he just went across the street to the neighbor’s house, and guess what Oscar NEVER showed up! On 3 occasions I asked Oscar if he was there, and he lied all 3 times. At that point his character and integrity were not one I could trust.  Oscar decided to communicate with my husband only.  How unprofessional is that! What he didn’t know is that in our household, my husband and I make decisions together no matter what.
As to Idana in the mortgage department, her tone is very condescending!  When we had questions, she showed frustration when doing her job, which is explaining things in detail.  She also liked to always place blame on our insurance and mortgage company for not doing something, which in turn it was her department who failed to do so. Asked her to show me proof of the communication and she was not able to, but our insurance and mortgage company had documentation of all conversations had with them. She also withheld information from us.

I’m hoping to get in touch with the owner of the company to give them a detailed explanation on our overall experience with their employees.

Our final thoughts of this company’s staff: they are unprofessional, dishonest, condescending and they take on more than they can handle.

After reading this review you make your own decision if you would like to work with this company.
  
 
  
 
 
  
  
 
 
 Ed Morning 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great job !!
  
 
  
 
 
  
  
 
 
 Rodney Rouse 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Robertson was awesome to work with.  Excellent customer service kept is informed every step of the way.  I highly recommend having a public adjuster if you are dealing with an insurance claim.  I Will definitely recommend and use this company again.
  
 
  
 
 
  
  
 
 
 Francisco Fonseca 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
En mi opinión PCS es la mejor compañía de Ajustadores Públicos que he conocido una mención muy especial para el Ajustador Robertson Lainez, por su dedicación y su empeño en ayudar a los clientes
  
 
  
 
 
  
  
 
 
 Abadia Escobosa 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Muy agradecida con el servicio recibido por Preffered Claims’s Solutions. Alta calidad humana en cada paso del proceso. Abierta comunicación desde el principio hasta el cierre. Lo recomiendo 100%. Por su elevado profesionalismo y dedicación. Gracias!!!!
  
 
  
 
 
  
  
 
 
 Irma Mujica 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excelente experiencia con esta empresa. Muy agradecida con John Shroyer, muy profesional y diligente. No duden en contactarlo.
  
 
  
 
 
  
  
 
 
 Timothy Buchanan 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Very professional
  
 
  
 
 
  
  
 
 
 Kismeth Hermoso 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
De verdad que increíble esta compañía. John Shroyer fue mi ajustador público y me ayudó muchísimo, es una persona super honesta y que está disponible para responder tus preguntas en todo momento, lo recomendaría al 100%.
  
 
  
 
 
  
  
 
 
 Ruben Moreno 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Really thankful for the all the service and help I received by the hand of John Shroyer . Amazing and polite treatment. 100% sure he will do all for your case
  
 
  
 
 
  
  
 
 
 Paola Valdes 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Working with PCS was extremely pleasant. From Steffany to the ladies that answer the phone. My adjuster kept me informed at every stage of my claim. I would definitely recommend working with PCS for your claims.